Donna Miller

Donna Miller is an award-winning Executive Coach and Consultant with Executive Development Associates. She has had over 30 years of business experience in the computer, telecommunications, cable, consulting and oil and gas industries. Much of her career has been spent at the executive level working with, and for, such leading companies as AT&T, Avaya, Cox Communications, Kimberly Clark Corporation, and Sun Microsystems. Well-known for her talent in spearheading organizational transformations, Donna has extensive hands-on experience with consolidations and large-scale organizational change.

Career History

The theme of Donna’s career has been around initiating, driving and managing organizational transformations. Donna has led teams of up to 50 people and implemented programs that have impacted thousands. Representative achievements include leading the development of a playbook for consolidating 250 call centers to less than 30 nationwide, orchestrating a 4,000-employee reduction in force, leading a project team that delivered management self-service technology well before it was commonplace and having her employer selected as one of the Best Places to Work in the state while she was the VP of Human Resources. In addition, Donna’s work experience in fast-changing industries allows her to help clients excel in volatile, uncertain, complex and ambiguous environments that require a high degree of flexibility and innovation.

Customer Feedback

  • “Donna is extremely and genuinely motivated to develop others – and is highly effective.”
  • “I believe she measures her success by the success of those she works with.”
  • “Donna has the ability to see the ‘big picture’ – as it is today and where it could be tomorrow.”
  • “Donna has a passion for developing people and helping them meet their goals.”
  • “She asks great questions and is a strong facilitator of discussions.”
  • “Quick, smart, energetic, passionate. Giving. Brings out the best in people.”
  • “Donna consistently displays high integrity in every relationship.”
  • “She is honest, open and believes in developing others to their full potential.”
  • “Donna is adept at understanding an individual’s development needs.”
  • “Excellent communicator. Supportive coach yet willing to identify areas for professional and personal growth.”
  • “Energetic with contagious enthusiasm.”

Coaching Philosophy

Donna believes the role of a coach is to partner with client executives to capitalize on their strengths, elevate their thinking, expand their capacity and challenge the paradigms and mental models that may be getting in their way. Donna presents her clients with objective views of where and who they are and enables them to create and implement plans to take them where they need – and want – to be. By changing their thinking patterns, clients often find that they more effectively lead, build relationships, think strategically and communicate with others. Donna is an excellent listener and enthusiastic partner who listens for understanding, asks powerful questions, provides meaningful feedback and helps her clients to reframe their own thinking and behavioral patterns to achieve outstanding results.

Coaching Style

Donna combines her broad and deep real-world business experience with the best coaching tools and methods available. She is action-oriented and shares her clients’ sense of urgency to deliver results. Donna is skilled at working with high-potential leaders who are at the top of their game and must be rapidly groomed for higher level positions as well as those who are technically skilled or strategically important but who need to be more effective with their bosses, peers or teams.

Credentials

Donna has her MBA in Organizational Development from the University of Colorado at Denver and a BA in Business Administration and Psychology from Baylor University. She has also earned the SPHR designation from HRCI and is a Certified Coach. She is certified on the Birkman and Zenger Folkman Extraordinary Leader 360 and is becoming certified on the CDR Assessment Suite. Donna has a passion for making a difference and driving positive change. She is on the Board of the YWCA, co-founded the Women in Leadership Conference at OCU and acts as a Women President’s Organization Chapter Chair in Oklahoma City. She is often asked to speak to groups of all kinds on the topics of leading and managing change, up-leveling the Human Resources function, developing leaders and creating highly ethical working environments.

Downloadable Bio