Christine Pierson

Christine Pierson is a C-Suite Coach and Advisor with Executive Development Associates. Throughout her career, Christine has been a driving force behind identifying and capitalizing on shifts in market dynamics, gaps in product offerings, and obstacles to business growth. She has consistently addressed and resolved those issues by defining and setting strategies to strengthen revenue, profit, and competitive market position. She has served as an executive in four diverse industries and has been recruited to some of the nation’s top corporations based on her reputation as an enthusiastic and transformative leader of change by leveraging the creative application of scientific principles to solve problems and create innovative solutions.  Capitalizing on these experiences she launched NexGen Technology Solutions, a consulting practice centered on developing and successfully mobilizing strategic change necessary to address emerging threats to deliver and sustain meaningful growth.

As Executive Vice President of UMB Financial Corporation’s Consumer Services Division, Christine served as a member of the Executive Management Board.  She was responsible for a 1000+ staff and a $4.2B portfolio and provided strategic insight and innovative approaches to transform a legacy business model to address changes in the banking industry. Her efforts led to sustaining market share while generating new revenue through alternate channels and substantially outperforming the market earning asset growth while reducing costs and propelling organizational effectiveness. These results earned UMB Consumer Division industry recognition two years consecutively with the 2014 and 2015 Celent Model Bank Award.

Prior to joining UMBFC, Ms. Pierson was Vice President US Sales for Bayer Healthcare Corporation’s Animal Health Division. In that role, she refocused the organization on an innovative business model that grew new revenue more than $130M through alternate channels with a 40% return on the cost of sales. As VP of US Sales, Ms. Pierson was accountable for $.5B in Revenue and a P&L in excess of $225M.

From 1998 to 2005, Ms. Pierson served in several executive leadership roles at AT&T, including Sales Vice President for Global Business Services and Director of Business Development for the Solutions group, where she directed strategies and tactics for outsourcing engagements in areas like telecom security, business continuity and IT department management for large global enterprise clients.

Ms. Pierson began her career with AT&T Bell laboratories in 1985 as an Industrial and Systems Engineer, was identified as a high leadership potential individual, selected for AT&T’s leadership development program and promoted to roles of increased scope and responsibility in new product introduction, engineering, manufacturing & supply chain, operations and marketing management.

Ms. Pierson serves on several boards of directors, where she is active in helping organizations design strategies and initiatives to strengthen programs and achieve the objectives of all stakeholders. She is a member of the Advisory Board for the Wharton Stonier School of Banking, Rockhurst University Helzberg School of Management, and the University of Missouri Engineering School. An active alumna of her alma mater, Ms. Pierson is a member of the University of Missouri R&D Advisory Board and Secretary of the Mizzou Letterwinners Club. Active in her community, she currently serves on the Executive Committee for the Kansas City area LISC (Local Initiative Serving Communities) and she has served for 20 years on the Lee’s Summit Educational Foundation Board.

Ms. Pierson has been a speaker at the American Banker Association National Convention, a featured executive panelist at Wharton School of Banking, Celent’s Global Innovation & Insight Day, and executive guest speaker at the Center for Creative Learning, STEM panelist, and Institute of Industrial Engineers conference.  Christine’s expertise and interests include a myriad of relevant topics including Sustaining Change, The Art of Leadership, Portable Innovation, Engaging Millennials, Customer Centric Strategy, and Women in STEM.  Pierson has been featured in a variety of articles in the American Banker for several industry innovations and as a published author offering advice to women forging a career in banking.

Ms. Pierson holds an MBA from Rockhurst University and a Bachelor of Science Degree in Industrial Engineering from the University of Missouri.   She is a member of the University of Missouri Engineering Hall of Fame, earned the 2013 National Association of Corporate Director Fellows and was named in 2014 among the American Bankers Most Powerful Women in Banking.

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