Leadership, Loyalty, and a Leader’s Brand

By: Joe Jordan, Consultant, Executive Development Associates, Inc. Does one question really tell it all? If it tells the story for a company, can a similar question tell the story for a company’s leaders? In 2003, Bain Consultant Fred Reicheld reported the singular factor most indicative of customer behavior was loyalty, measured by simply asking, […]

Perception Bias: You’re Not Who You Think You Are

By: Rose Cartolari, Sr. Consultant, Executive Development Associates, Inc. Reflecting on my recent work travels, one topic kept jumping out wherever I went.  Perception: how others perceive us and how we can manage it, which is what brought me to write this (hopefully timely) article. How do people perceive you as a leader? Quite well, […]

A Framework for Effective Organizational Decision-Making

By: Lou Quinto, Leadership Speaker & Executive Coach, Executive Development Associates, Inc. This past weekend I watched Indiana Jones and the Last Crusade. In one of the last scenes of the movie, the evil archeologist who is pursuing Indiana Jones finds himself confronted with a decision – “Which chalice is the Holy Grail?” Assuming that […]

How to Manage Your Employees and How to Let Them Go

By:  Bonnie Hagemann, CEO, Executive Development Associates, Inc. When it comes to leading others whether you have a small team or a large one, you may find that managing performance is difficult and moving people off, excruciating.  As the CEO of a consulting firm, I understand this pain as I face the same issues myself, […]

Building Your Crisis Management Culture

By: Scott Dannemiller, Chief Learning Officer, Executive Development Associates, Inc. If the recent string of cruise ship problems has you changing your vacation plans, you’re not alone. Over the past few years, cruise ships have experienced trouble at sea ranging from power outages to steering problems, not to mention the string of Norovirus outbreaks. The […]

Cognitive Readiness & The Fourth Industrial Revolution

By: Sattar Bawany, Managing Director, EDA Asia Pacific & C-Suite Master Executive Coach Digitization has significantly impacted organizations across all sectors and industries. In each case, the impact is a different one which makes it essential for companies to have a good understanding and view of what they face and how digitization will affect their […]

The Two Complex Challenges Confronting Leaders Today

By:  Bonnie Hagemann, CEO, Executive Development Associates, Inc. Everyone wants to earn the big paycheck, but few want to deal with the challenges that C-suite leaders face to earn theirs. In normal times, leaders face typical challenges, including competition, supply and demand, cash flow, lawsuits and the like. But these are not normal times, and […]

Avoiding the Sting of Poor Decisions

By: Scott Dannemiller, Chief Learning Officer, Executive Development Associates, Inc. My 9 year-old son recently asked what he could do to earn some money.  My wife gazed out on the now defunct cement Koi pond in the backyard of our new home and said, “I’ll give you $50 to break up the pond and haul […]

5 Ways to Master Difficult Conversations

By: Rose Cartolari, Sr. Consultant, Executive Development Associates, Inc. Many of us will go a long way to avoid conflict, but it is a natural part of work life. My clients estimate that up to 30% of their time is spent dealing with conflicts. In fact, if managed well, conflict can be a source of innovation, […]

Strategy for the Team, Strategy for the Business

By:  Bonnie Hagemann, CEO, Executive Development Associates, Inc. The vision is set, the employees are onboard, and if you’ve really excelled as a leader, you have your workforce compelled to come to work fully engaged in helping achieve the vision…but don’t stop there!  The vision is where you want to take the company, that positive […]