Case Studies

Click here to read the St. Luke's success story or below for other client projects.

COMPANY A: Accelerating Strategy Execution

CONCEPT: Instead of rolling out a new strategy created by top management through traditional communication processes (speeches, town meetings, videos, etc.), engaged the top 250 executives in a “Creating Our Future” workshop to both improve the strategy and build unity and alignment.

OBJECTIVES: Create the best possible strategy; build deep understanding and ownership throughout the organization (strategic unity and alignment); develop strategic skills of participants; and identify the critical success factors for implementation

PROCESS:

  • Convinced the top team to stamp their new strategy as a “draft”
  • Created a custom-designed workshop for groups of 25, made up of a cross-section from all parts of the company. Completed in 8 months.
  • Participants conducted a strategic analysis of their industry with outside experts and key customers. Then, applied what they learned (and already knew) to create an enhanced strategy and identified the critical success factors for implementation. Finally they presented their work to the top management team.
  • At the end of the year all 250 attended a leadership conference where the final strategy was presented.
  • The 250 then led a process for cascading the strategy.
  • Every two years or so they conduct similar workshops on strategic issues 

POSTSCRIPT: The company credits the workshops with movement from mid-industry to top financial performances rankings and significant stock price and P/E increases. They also feel that collaboration across functions and business units has significantly improved. And that this positively impacts the effectiveness of their executives and their ability to serve customers.

COMPANY B: Accelerating High-Potential Development
CONCEPT: Rapidly accelerate the development of 200 high potential leaders in groups of approximately 65 in a one-year timeframe. A multi-faceted, 6-month leadership development process including individual assessments, executive coaching, classroom activities and Action Learning.

OBJECTIVES: Rapidly accelerate participant’s development; work across organization boundaries on current, critical business challenges; develop capabilities to achieve business goals and meet customer commitments; make leadership talent a competitive advantage; and build a better understanding of the total enterprise.

PROCESS:

  • CEO kickoff session with all 200 to communicate importance, objectives, process and create excitement
  • Multiple assessments to identify development goals and plans
  • Each participant matched with an executive coach
  • Six-month structured program in parallel with coaching included:

  • First segment of 5 days: leadership skills development: introduction to action learning projects with sponsors; team-building 6 to 8 action learning teams; training on business planning and project management.
  • Mid-point meeting 3 months later to review progress on learning and project goals, and make mid-course corrections
  •  2 ½ day segment at the end to finalize work and present recommendations to the Top Management team.

POSTSCRIPT:

Top skills/behaviors improved:

Build valuable networks (92%)
¾   Be a better coach (84%)
¾   Create an environment that produces results (65%)
¾   Motivate and develop my staff (62%)
Several critical project recommendations were implemented.
Many participants received significant promotions

COMPANY C: Creating a Leadership Institute
CONCEPT: Create a Leadership Institute that solidifies a single corporate identity and engages the top 700 leaders in shaping the strategic agenda. Also, provide an integrated system for developing the leadership and organization capabilities needed to execute the strategy.

OBJECTIVES: Ensure the company has the leadership talent needed to win in the marketplace; shape the strategic agenda and build unity and alignment among the senior leadership team; ensure leaders have the capabilities needed to implement the strategic agenda; and enable the company to achieve its vision of being the premier firm of its kind in the world.

PROCESS:

  • Annual Strategy Forum for top 60 executives to shape the strategic agenda, build unity/alignment and the capacity for execution
  • Key Talent Management and Succession process to ensure successful transition of leaders into senior executive positions and develop benchstrength: includes top down mentoring
  • Biannual Senior Leadership Conference for top 700 to build unity/alignment and capacity for execution
  • Integrated family of 3 custom-designed executive education programs for top 700 who attend in groups of 30:
    1. Understanding the Total Enterprise,
    2. Building and Leveraging Critical Organizational Capabilities,
  • Building Key Leadership Capabilities

POSTSCRIPT: The head of the Leadership Institute now reports directly to the CEO. Vision and values have been communicated effectively and senior leaders fully subscribe to it. The top management team all teach in the executive programs.

COMPANY D: Multi-Rater Assessment and Coaching
CONCEPT: Create a highly customized competency-based 360° assessment for governmental Leadership Institute leveraging internal core competencies and developing future-focused leadership capabilities to pinpoint leader strengths and development opportunities.

OBJECTIVES: Develop leadership competency model incorporating company’s existing high-performance core competencies and identification of differentiating future-focused leadership competencies; Assess company management team via EDA’s sophisticated web-based Talent  Solutions technology; identify and develop leadership skills of management team

PROCESS:

  • Review existing company high performance core competency model and other salient company documents
  • Collaborate with client company internal leadership development manager to identify key strategic leadership capabilities for future success
  • Developed leadership competency model utilizing EDA’s Talent Solutions leadership competency model
  • Customized leadership competency model uploaded onto EDA’s Talent Solutions web-based system
  • Created customized 360° assessment and reports
  • Coordinated 3 week 360° assessment administration and preparation for coaching debriefings
  • Team of EDA senior coaches delivered 1 day 360° assessment debriefing and coaching to Leadership Institute management team

POSTSCRIPT: Company now has validated leadership competency model and process for assessing and developing high-performing leaders. Company will conduct assessment and development process annually with EDA support.

COMPANY E: Transforming an Organization
CONCEPT: Transform the organization from independent business units working autonomously, to “One-Company aligned around the Roadmap (their core business processes) with executives providing inspiring leadership to employees.” A two-week Institute with 3 months in-between the weeks for the top 500 executives in groups of approximately 25.

OBJECTIVES: Develop capabilities needed to grow the business profitably; accelerate the integration of new leaders (from acquisitions) into the company’s vision, values, strategies and processes; create excitement and positive energy and enable participants to create the same in their organizations; and create a cadre of leadership talent that is a competitive advantage

PROCESS:

Week One (One Company Aligned Around the Roadmap):

  • Global business trends and strategy
  • Competitive analysis
  • Customers describe what it will take to lead the Industry
  • 360 leadership feedback
  • Custom simulation: running the business using the Roadmap

Week Two (Inspired Leaders, Inspiring Others):

  • The Innovator’s Journey
  • Creating vision and setting direction
  • Creating alignment
  • Setting and living values
  • Developing self and others
  • Leadership challenge lab
  • Custom website for communications and networking

POSTSCRIPT: The CEO recently wrote “I’m pleased that more than 280 of our top leaders have completed the Institute. The Institute has generated the exceptionally positive reactions and I am confident that LI will continue to positively influence our financial performance and competitive position. “World-class leadership development is critical to achieving our vision and sustaining a global leadership position.”

HOME | ABOUT EDA | SOLUTIONS | CLIENTS | ADVISORY BOARD | | CONTACT US
Copyright 2007 EDA. All Rights Reserved.